supporters
Dee Explores

Effective Date: 14/06/2025

At Dee Explore Supporters, accessible from https://deeexploresupporters.co.uk, your privacy is very important to us. This Privacy Policy outlines how we collect, use, and protect your personal information.

1. Who We Are

Dee Explore Supporters is a platform supporting the Dee Explores brand, offering exclusive content, community access, and perks to subscribers and members.

2. What Personal Data We Collect

We may collect and process the following personal data:

  • Contact Information: Name, email address
  • Account Details: Username, password
  • Payment Information: Billing address, payment method (processed securely via [e.g., Stripe, PayPal])
  • Usage Data: Pages visited, device and browser type, IP address
  • Communication Data: Emails or messages you send us

3. How We Collect Data

We collect data in the following ways:

  • Directly from you when you sign up or make a purchase
  • Automatically via cookies and analytics tools (Google Analytics, etc.)
  • From third-party payment processors

4. Why We Collect Your Data

We collect your data to:

  • Provide access to supporter-exclusive content and perks
  • Process payments and manage subscriptions
  • Send service updates, newsletters (only if you opt-in), or respond to enquiries
  • Improve the performance and functionality of our website

5. Legal Basis for Processing

We rely on the following lawful bases:

  • Consent (for email marketing)
  • Contract (to deliver purchased goods/services)
  • Legitimate Interest (to improve our services and protect the platform)
  • Legal Obligation (for accounting/tax compliance)

6. How We Protect Your Data

We take security seriously. We use:

  • SSL encryption on all pages
  • Secure payment gateways (e.g. Stripe or PayPal)
  • Strong password protection and regular updates to system software

7. Sharing Your Data

We never sell your personal data.

We may share your data with trusted service providers such as:

  • Payment processors
  • Email newsletter platforms (e.g. Mailchimp)
  • Website analytics tools (e.g. Google Analytics)

Each third party has its own privacy policy and is GDPR-compliant.

8. Data Retention

We keep your data:

  • As long as your account is active or as required by law
  • For up to 6 years for tax/accounting purposes if you make purchases

9. Your Rights Under GDPR

You have the right to:

  • Access the data we hold about you
  • Correct inaccuracies
  • Delete your data ("right to be forgotten")
  • Restrict or object to processing
  • Withdraw consent at any time (for marketing)
  • Lodge a complaint with the ICO (UK data protection authority)

To exercise your rights, email us at: privacy@deeexploresupporters.co.uk

10. Cookies

We use cookies to:

  • Analyze traffic
  • Enhance user experience
  • Manage login sessions

You can adjust your cookie settings via your browser.

11. Contact Us

If you have questions about this policy, contact:

Dee Explores Supporters
Email: privacy@deeexploresupporters.co.uk
Website: https://deeexploresupporters.co.uk